There is one basic question that keeps being asked about the U.S. auto industry: Is it on the rebound?
"People ask a lot, is the auto industry back?" says Kristin Dziczek, a director at the Center for Automotive Research. "And it depends on what scale you want to look at."
So if we're looking at scales, let's start with productivity. In this case, how many work hours it takes to build a car. Productivity in U.S. plants is 39 percent higher than it was in 2000. "Productivity has never been this high," Dziczek says.
Whether it's a free upgrade on a hotel room or skipping ahead in the check-in line, many businesses give preferential treatment to some customers, hoping to make them more loyal. The practice often works — but a new study suggests that when we get perks we didn't earn, negative feelings can result. And they can make a surprise deal a little less sweet.
Six former employees and one contractor say Bank of America's mortgage servicing unit consistently lied to homeowners, fraudulently denied loan modifications and offered bonuses to staff for intentionally pushing people into foreclosure, according to a Salon.com report.
In the past decade, Mexico's tech industry has flourished, growing three times faster than the global average. Most of that growth has been fueled by demand from the United States. But as Mexico's startups strive to make it in foreign markets, they say they need more engineers and ways to finance their growth.
NPR's business news begins with Ben Bernanke's future.
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GREENE: OK, President Obama has given the clearest hint yet, that Ben Bernanke's time as chairman of the Federal Reserve may soon be up. In an interview that aired last night on PBS's "Charlie Rose" program, the president said this...
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PRESIDENT BARACK OBAMA: I think Ben Bernanke's done an outstanding job. Ben Bernanke's a little bit like Bob Mueller, the head of the FBI...
Some other news. Authorities in New York have announced the arrest of eight men and one woman who operate several 7-Eleven convenience stores in New York and in Virginia. They're accused of staffing their stores with undocumented workers and then stealing those workers' wages.
From member station WNYC, Ilya Marritz has details.