Copyright 2016 NPR. To see more, visit

Copyright 2016 NPR. To see more, visit

Copyright 2016 NPR. To see more, visit

Copyright 2016 NPR. To see more, visit

Arizona Hispanics Poised To Swing State Blue

47 minutes ago
Copyright 2016 NPR. To see more, visit

Copyright 2016 NPR. To see more, visit

Edit note: This report contains accounts of rape, violence and other disturbing events.

Sex trafficking wasn't a major concern in the early 1980s, when Beth Jacobs was a teenager. If you were a prostitute, the thinking went, it was your choice.

Jacobs thought that too, right up until she came to on the lot of a dark truck stop one night. She says she had asked a friendly-seeming man for a ride home that afternoon.

Jacobs says he gave her something in an old McDonald's cup — a drug — and as she was waking up the man announced that he was a pimp. Her pimp.

The Boston Citgo sign, all 3,600 square LED feet of which has served as the backdrop to Red Sox games since 1965, is now officially a "pending landmark."

Spanish Surrealist Salvador Dalí spent much of the 1940s in the U.S., avoiding World War II and its aftermath. He was a well-known fixture on the art scene in Monterey, Calif. — and that's where the largest collection of Dalí's work on the West Coast is now open to the public.

Copyright 2016 Fresh Air. To see more, visit Fresh Air.


Complaints Soar, But Airlines' Quality Rating Stays High

Apr 8, 2013
Originally published on April 9, 2013 9:07 am

In what would seem to be a contradiction, a respected study says that the quality of service provided by U.S. airlines remained near an all-time high last year even as passengers' complaints soared 22 percent.

The 2013 Airline Quality Rating Report from researchers at Purdue University and Wichita State University shows almost no change from 2011, which according to the schools' formula was the best year U.S. airlines have had, in terms of quality. This is the 23rd year the report has been compiled.

The researchers look at not just customer complaints, but also on-time performance, "denied boardings" and baggage problems. Complaints are up, Wichita State business professor Dean Headley tells The Associated Press, because airlines continue to pack planes, shrink seats, add charges and take other steps to boost revenue.

But on-time performance improved. An estimated 81.8 percent of flights were on time in 2012 versus 80 percent the year before.

Also on the plus side, there were fewer mishandled bags in 2012: 3.07 per 1,000 passengers versus 3.35 in 2011.

Still, along with the number of complaints, the other bad news was that the number of "involuntary denied boardings" went up — to 0.97 per 10,000 passengers last year from 0.78 in 2011.

As for the airlines and where they rank in terms of quality, here's the latest list:

1. Virgin America

2. JetBlue

3. Air Tran

4. Delta

5. Hawaiian

6. Alaska

7. Frontier

8. Southwest

9. US Airways

10. American

11. American Eagle

12. SkyWest

13. ExpressJet

14. United

Copyright 2013 NPR. To see more, visit